J28 Design Inc. is located in Sonoma County about 50 miles north of San Francisco, Ca. We ship your orders using UPS for USA orders and USPS Priority Mail for International orders. Domestic orders are received within 2 - 3 business days including Saturdays.

When will my product be shipped out?
Most products ordered will ship out the same day if ordered by 3:00 PM PST, some exceptions may include back ordered and/or direct ship items.

How long will it take to receive my product?
After you add your items to the shopping cart, towards the bottom of the right column you will see a link that says Determine Shipping. Enter your zip code and J28 Design Inc. will calculate shipping costs and delivery time depending on the method chosen.

Damages During Shipping
If your product was damaged during shipment, you must notify us within 48 hours of receipt of the product so that we can expedite the claim and get your order to you promptly. Damages during shipment must be returned in the original packaging in which it was shipped to you.

If you require different shipping methods then what are available for your products, call us at 1-707-400-6080 and we will try to accommodate your shipping needs.